Network access to the platform[osc-fr1] Publicly available databases/TCP gateway unreachable
In the region osc-fr1, it seems some databases publicly accessible on the internet are currently unreachable, our team is investigating. TCP gateway are also impacted.
[08:45 UTC] Beginning of the incident
[08:55 UTC] The problem seems to come from a Load Balancer provided by Outscale, we're in contact with their support.
[09:25 UTC] A temporary fix has been setup but has to be applied case by case, please send a message to the support and it will be applied to you.
[11:12 UTC] Situation is back to normal
Tuesday 18th February 2020
No incidents reported
Monday 17th February 2020
[agora-fr1] Node.js deployments may fail with "429: Too Many Requests"
[11:30 UTC] We have been notified of a high failure rate for Node.js deployments on agora-fr1. This is due to a rate limit on npm side. We are investigating to find a solution.
[12:53 UTC] We are deploying new servers to handle the deployments which have a different IP address in order to temporarily circumvent this issue. We also reached to the npm support in order to find a long term solution with them.
[13:44 UTC] This error was due to a npm error (https://status.npmjs.org/incidents/5qxhhcx0vtlc). Everything should be back to normal now.